FAQ

Can I place an order over the phone or by email?

We do not accept orders over the phone, via e-mail or mail. Our online ordering system utilizes a number of fraud protection protocols that are not available to you thru these other methods. Our merchant processor adds an extra added layer of security to protect you.

Can I pay with a check or money order?

Yes, checks or money orders can be mailed to

Items will not be mailed until payments have cleared. 

When will my order ship?

Although we require 48 hours to process an order, we make every effort to ensure your order ships as quickly as possible. Depending on inventory and time of day many of our packages actually ship with in 24 hours of your payment being received and approved. There may be on occasion a delay caused by inventory shortages. We will always communicate with you of any delay your order may experience. A tracking email will be sent to you at time of shipment. 

When will my order arrive?

Our experience tells us that orders typically arrive within 3 -7 business days.

Didn't find your answer?

Feel free to contact us, we typically respond within 24 hours. Thank You!